Best Practice Energy
Privacy Policy

This privacy policy (this “Policy”) explains how Best Practice Energy (“BPE” or “we”) collects, uses, processes, stores, and discloses Personal Data (as defined below) in connection with your access to or your use  of our websites, including those located at www.bestpracticeenergy.com   and https://bestpracticeenergy.force.com/Customer/login/,  and other online services (collectively, our “Sites”). This Policy applies to consumer users (individually referred to as “you”) of our Sites.

Protecting your information online is important to us.  This Privacy Policy explains what information we collect, and how we will and will not use the information you entrust to us, through the Sites.

This policy applies to information we collect:

• On the Sites or through web forms on the Sites
• In e-mail, text, and other electronic messages between you and the Sites.

It does not apply to information:

• we collect offline or telephone or mobile phone or through any other means, including information collected through any other electronic means or on any other website operated by us or any third party; or
• any other third party collects, including through any application or content (including advertising) that may link to or be accessible from the Site.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site or applications. By accessing or using the Site, you agree to this privacy policy. This policy may change from time to time (see Changes to This Privacy Policy). Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

WHAT WE COLLECT

We get information about you in a range of ways.

Information You Give Us. We collect your‎ name, email address, phone number, and company name as well as other information you directly give us on our Site.   We collect this information when you complete the form to contact us. Registration with us is optional.

Information We Get from Others. We may get information about you from other sources. We may add this to information we get from the Site.

Information Automatically Collected. From time to time we may automatically log information about you and your computer. For example, when visiting our Site, we may log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

The technologies we use to collect information about your use of the Site include the Demographic and Interest Reporting features of Google Analytics.  Google Analytics collects information such as how often users visit the Site, what pages they visit when they do so, and what other sites they visited prior to coming to our Site.  We use the information we obtain from Google Analytics to improve our Site.  We do not combine the information collected through the use of Google Analytics with personally identifiable information about you.  Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Site, the cookie cannot be used by anyone but Google.  Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use https://marketingplatform.google.com/about/analytics/terms/us/ and the Google Privacy Policy  https://policies.google.com/privacy?hl=en-US .  You can prevent Google Analytics from recognizing you on return visits to our Site by disabling cookies on your browser.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.    This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

USE OF PERSONAL INFORMATION

We use your personal information as follows:

• We use your personal information to operate, maintain, and improve our sites, products, and services.
• We use your personal information to respond to comments and questions and provide customer service.
• We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
• We use your personal information to provide and deliver products and services customers request.

SHARING OF PERSONAL INFORMATION

We may share your personal information as follows:

• We may share your personal information with third party vendors and other service providers who provide services to us in order to operate the Services.
• We may share personal information with other third parties with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
• We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. .
• We may share personal information for legal, protection, and safety purposes.
  • We may share information to comply with laws.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of Best Practice Energy, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
• We may share information with those who work for us.

We may also share aggregated and/or anonymized data with others for their own uses.

CHILDREN UNDER THE AGE OF 13

The content of our Site is not targeted to or intended for, individuals under 13 years of age. We do not market products or services to this age group and do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Site or on or through any of its features, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us in the manner described below.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include curtailment notifications and  emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

CONTACT INFORMATION.

We welcome your comments or questions about this privacy policy. To ask questions or comment about this privacy policy and our privacy practices, contact us at [email protected] . You may also contact us at our address:

Best Practice Energy LLC

24 Salt Pond Rd, Suite H3

Wakefield, RI 02879

CHANGES TO THIS PRIVACY POLICY.

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Site home page. The date this privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this privacy policy to check for any changes.  

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